STRENGTHENING SERVICE ACCORDING TO BALA OF WIANGYONG SUBDISSTRICT MUNICIPALITY’PERSONNEL, MUEANG LAMPHUN DISTRICT LAMPHUN PROVINCE

Abstract

This Article aimed to study (1) study the service level of personnel of Wiang
Yong Municipal District, Mueang Lamphun District, Lamphun Province. ( 2 ) Compare
opinions about the service of personnel of Wiang Yong Municipal District, Mueang
Lamphun District, Lamphun Province. 3) presenting guidelines for enhancing service in
accordance with the principles of Bala of personnel of Wiang Yong Municipal District,
Mueang Lamphun District, Lamphun Province. the sample was strengthening service
according to Bala of Wiang Yong Municipal District, Mueang Lamphun District,
Lamphun Province. Data Collection Tools, the researcher used an integrated research
method. by mainly using quantitative research. The samples used in the research were
370 people who receive services form Wiang Yong Municipal District, Mueang Lamphun
District, Lamphun Province. Using the formula for Taro Yamane's sample size and
qualitative research. by collecting data through in-depth interviews. The research
results were found as follows;
1. Service level according to service principles of personnel of Wiang Yong
Municipal District. It was found that the overall effect was at a high level.
2. Service opinion level comparison results classified by personal factors,
gender, age, educational level and income is no different The professions are different.
3. Guidelines for enhancing service in accordance with the principles of Bala of
personnel of Wiang Yong Municipal District, Mueang Lamphun District, Lamphun
Province. It was found that key informants gave importance to the need for personnel
to have knowledge of the service. The municipality should encourage personnel to
have more knowledge. They must be willing to work not discouraged by any obstacles
Have honesty in work. Have human relations, have a public mind, respect others, speak
sweetly, think primarily of the suffering of the people and provide consistent service.